FAQ

How much are tickets?

Tickets are priced individually:

0-3 years old – Free (Although they may not be able to participate in all activities)

3-14 years old £14.95,

Over 15 years old – £12.95

Where is the event?

The event is held inside Hedingham Castle, Halstead CO9 3DJ.

Is there parking?

Parking is all FREE. There is a short walk from your car to the castle.

Can I leave my children at the event?

No, children must have a fully paying parent or guardian supervising them at all times. You can get involved with the children or watch from the within the room during each activity.

Why do I have to purchase an adult ticket?

As we require parents / guardians to be with their children at all times they also have to purchase a ticket. In a similar way to attending a theme park with children you still have to buy a ticket. (You may also learn a spell or two!)

Will there be any food / drinks?

Tea, coffee and light snacks will be available to purchase on the second floor.

Can I bring my pushchair / buggy.

The Castle cannot accommodate buggies or pushchairs so you will be asked to leave these in our buggy park at your own risk.

Is there disabled access?

Unfortunately there is no disabled access, as the castle is a historic monument. There are no lifts or stair lifts inside the castle.

Can carers go free?

Any registered carers attending, please add your adult ticket to the basket, then enter the coupon code “CARER2024” for a £13.95 deduction on your booking, equaling one free adult ticket. Only one carer ticket can be added per booking. Please be aware there is NO disability access ie lifts inside the castle, and the stairways are extremely narrow as it is an original unchanged historic building.

My personalised letter has not arrived.

Personalised letters are posted out in batches each week, if it has been over 2 weeks since you have ordered please get in touch.

I have booked the wrong date, can I move my tickets?

Due to the amount of people moving tickets, there is now a £10 admin fee to move tickets.

I have some further questions, can I speak to someone?

Yes, please call us during office hours on 0330 229 3737.

Still Have Questions?

Red Castle Events

Hedingham Castle, Halstead CO9 3DJ

Kids Events Half Term Holiday

Reservation / Enquiry Email Address:

booking@redcastleevents.co.uk

2019 Red Castle Events